Refund and Returns Policy

Overview

At Fixcurve, we are committed to your satisfaction and well-being. Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we unfortunately cannot offer you a full refund or exchange.

To be eligible for a return, your item must be:

Unused and in the same condition that you received it.
In the original packaging.
Accompanied by a receipt or proof of purchase.

Refund Process

Inspection: Once your return is received and inspected, we will send you an email to notify you of the status.
Approval: We will notify you of the approval or rejection of your refund based on the item’s condition.
Credit: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of business days.

Late or Missing Refunds

If you haven’t received a refund yet:

Check your bank account again.
Contact your credit card company (it may take time before the refund is officially posted).
Contact your bank; there is often processing time involved.
If you’ve done all of this and still have not received your refund, please contact us at [Insert Support Email Here].

Sale Items

Only regular priced items may be refunded. Items purchased on “Sale” or during a promotional event cannot be refunded.

Exchanges

We only replace items if they are defective or damaged upon arrival. If you need to exchange a product for the same item, please email us at [Insert Support Email Here].

Gifts

If the item was marked as a gift and shipped directly to you, you’ll receive a gift credit for the value of your return.
If the item wasn’t marked as a gift, or the giver had the order shipped to themselves, the refund will be issued to the original purchaser.

Shipping Returns

To return your product, you should mail it to:

[Insert Physical Business Address Here]

Costs: You will be responsible for paying your own shipping costs for returning your item.
Non-Refundable: Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your total.
Insurance: If you are returning expensive items, we recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

Need Help?

For any questions related to refunds and returns, please reach out to our team:

FabTrends
Email: support@fixcurve.com
Office: B -77 JP Colony Sector 4 Vidhyadhar Nagar Jaipur-302039

Fixing the Curve, Defining Your Future.

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